Help & contact

Frequently Asked Questions

Answers to the most frequently asked questions about Courier Daily: account, placements, payments, and editorial.

The most frequently asked questions in one place. Is your question not listed? Email support@courierdaily.co.uk.

Account

How do I create an account?

Click on "Login" at the top right and select "Register". You can also create an account while placing your first advertisement.

I have forgotten my password

Click on "Forgot Password" on the login screen. We will send a recovery link to your email address.

How do I delete my account?

Email privacy@courierdaily.co.uk. We will delete your account within 14 days, retaining legally required billing information.

How long does it take for my advertisement to go live?

Marketplace: within 1 hour after payment. Job listings: within 24 hours after moderation. Family announcements: within 24 hours after verification.

My advertisement has been rejected. Will I get my money back?

Yes, full refund within 14 days. See our refund policy.

Can I edit my advertisement?

Yes, via your account in the dashboard. Changes after publication may sometimes require a short moderation period.

What payment methods do you accept?

PayPal, iDEAL (via PayPal), credit card. For recurring business subscriptions, invoices can also be billed.

Will I receive an invoice?

Yes, automatically via email after payment. Also available in your account under "Orders".

How do I tip the editorial team?

Email tips@courierdaily.co.uk. For sensitive tips, you can tip anonymously via Signal or Tor — see tip page.

There is an error in your article

Email correcties@courierdaily.co.uk. We will respond within 5 working days. See our correction policy.

Can I republish an article on my website?

Quoting is allowed (max 100 words + source). Full reproduction only with permission. See copyright policy.